Low fixed freight for AK, HI, Canada & Mexico *Excludes heavy and bulky items.
CHRISTMAS SHUTDOWN: Orders placed from Dec 23rd to Jan 2nd will not be shipped until Jan 3rd
FREE SHIPPING on orders over $99 in Contiguous US* All orders shipped from North Carolina Low fixed freight for AK, HI, Canada & Mexico
*Excludes heavy and bulky items.

SHIPPING, DUTIES & RETURNS

REDARC offers customers free freight on orders within the contiguous US states on all products purchased via the REDARC website excluding heavy and bulky items. Alaska, Hawaii, Canada and Mexico have low fixed freight rates. All products have a 5 day lead time before shipment after which it will be shipped via our preferred shipping method. All orders are shipped from North Carolina.

Please note that your order will require a signature on delivery. Please monitor your tracking details to ensure you are present at your delivery address when your order is delivered.

Orders will be shipped from our distribution center in North Carolina, USA with delivery timeframes dependant on location.

Customers can contact REDARC at power@redarcelectronics.com for additional freight options and pricing. The REDARC site can only be used to ship orders to the US contiguous states, as well as orders to Alaska, Hawaii, Canada and Mexico.

If this site is unable to ship to your address, please email REDARC at power@redarcelectronics.com to confirm product pricing and shipping costs to your region.

 

Returns

The terms and conditions relating to ‘Return of goods’ set out in our Trading Terms will apply to all good purchased by You via the Site. All goods purchased by You via the Site also come with a manufacturer’s warranty found here.

A 100% Australian-owned company, we have met the needs of customers in transport and other industries through exciting, innovative thinking. We believe in total customer satisfaction and practice this by offering our customers: 

• Technical advice free of jargon and free of charge

• Prompt turnaround of orders 

• Friendly, personalized, professional service and product support In the unlikely event that a technical issue arises with a REDARC product, 

customers are encouraged to initially contact the REDARC Technical Support Team. 

 

Support Hours (Mon-Fri)

Pacific Time (USA) support hours 1:30pm – 1:30am

Central Time (USA) support hours 3:30pm - 3:30am

Eastern Time (USA) support hours 4:30pm – 4:30am

 

How to contact REDARC by calling:

Canada: +1 (604) 260-5512

United States: +1 (704) 247-5150

Mexico: +52 (558) 526-2898